Last Updated: March 19, 2026
Welcome to Royal Ceylon Gems NY. By accessing or using our website (https://royalceylongemsny.com/), you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
This website is operated by Royal Ceylon Gems NY. Throughout the site, the terms “we,” “us,” and “our” refer to Royal Ceylon Gems NY.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms & Conditions, including all applicable laws and regulations.
2. Products & Services
We specialize in natural Ceylon gemstones and fine jewelry.
We strive to ensure that:
- All product descriptions are accurate
- Images represent the actual product as closely as possible
However:
- Due to the natural characteristics of gemstones, variations in color, clarity, and appearance may occur
- We do not guarantee that your device’s display will accurately reflect product colors
3. Pricing & Payments
All prices are listed in USD unless otherwise stated.
We reserve the right to:
- Modify prices at any time without prior notice
- Cancel orders due to pricing errors
Payments must be made in full at the time of purchase. We use secure payment gateways to process transactions.
4. Order Acceptance & Cancellation
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities purchased per customer
Orders may be canceled if:
- Fraud or unauthorized activity is suspected
- Payment is not successfully processed
- Product availability issues occur
5. Shipping & Delivery
All orders are shipped from Sri Lanka.
Delivery times are estimates and may vary due to:
- International shipping conditions
- Customs clearance procedures
Customers are responsible for any applicable customs duties or import taxes.
For full details, please refer to our Shipping Policy.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Customers must contact us within the specified timeframe after delivery to request a return.
7. Warranties & Guarantees
We guarantee the authenticity of all gemstones sold.
Additional details regarding warranties and guarantees are outlined in our Warranties & Guarantees page.
8. Intellectual Property
All content on this website, including:
- Images
- Logos
- Text
- Design
is the property of Royal Ceylon Gems NY and is protected by applicable copyright and intellectual property laws.
Unauthorized use is strictly prohibited.
9. Limitation of Liability
Royal Ceylon Gems NY shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses resulting from delays in shipping or customs clearance
- Misuse or improper handling of products after delivery
10. User Responsibilities
By using this website, you agree:
- Not to use our products for any illegal or unauthorized purpose
- Not to violate any laws in your jurisdiction
- Not to transmit harmful or malicious code
11. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon posting on this page.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Email: royalceylongemsny@gmail.com
Website: https://royalceylongemsny.com/
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.